faqs

WATSON & WILMA

Q: When will I receive my order?

A: Each piece is made to order. This means that when you place your order online, we send out the request for your fabric. The fabric is shipped from our sources in California to our seamstress here in Minneapolis and sewn. I will personally inspect the finished garment to ensure quality, package, and ship out your order. All in all, your order could take between 3-4 weeks to arrive at your door.

Q: Do you accept returns?

A: Yes! We accept returns on bras and bralettes only. For hygienic reasons, we will not accept the return of panties. For more details about returns please visit our returns page.

Q: How do I know what size to get? 

A: All our pieces are measured in inches; bras by full bust and panties by the waist and hips. Our designs are brought to life by pattern makers in Minneapolis. Size charts can be found on our sizing page or when you click on an individual item.

 (I’ll Meet You There – in Noir comes to us from Studio COSTURA in Madrid)

Q: Care instructions

A: Machine wash cool to warm on a delicate cycle in laundry bag – line dry. Materials are delicate and may shrink if machine dried. See care page for more information. 

Q: Where is your fabric sourced?

A: Our fabrics, elastics, and notions are sourced from a family owned fabric shop in Berkeley, California. For more information please feel free to contact hannah@watsonandwilma.com